1. The purchasers and owners of the items or works ordered or repaired expressly acknowledge that they have examined and accept the general terms and conditions for orders, sales and invoicing, as stated below.

  2. All invoices – prices stated in Euro – are payable on receipt at the company’s registered office in Beernem. In the event of a dispute, the courts in the district where our registered office is situated shall have sole jurisdiction. Belgian law applies.

  3. If payment is not made on receipt, interest of 8% per month will be charged on the total amount of the invoices, from the date of invoice. This interest is owed automatically, without service of default being necessary. Interest incurred, which extends over a unit of one full year after the invoice is due for payment, will be added to the principal of the balance owed, automatically and without service of default, which together will also incur interest. The same applies to interest owed from successive years, which will also be capitalised automatically and without service of default at the end of each annual due date.

  4. If the invoice sent to the party invoiced is not paid within thirty days, the invoice will be increased by 15%, automatically and without service of default, by way of contractual compensation. A minimum of 50 Euro will be charged and this will be in addition to the contractual interest, which will remain owed in any event.

  5. Each payment is taken from the oldest invoice and/or late-payment interest. Any right of the purchaser to compensation, along with any claims that it considers itself to have, is excluded.

  6. All disputes in association with invoices, the contents thereof, and the terms and conditions of order, sale and invoicing, must be lodged by registered letter within eight days of receiving the invoice, otherwise the dispute will be deemed invalid. Unless it can be proved otherwise, invoices are deemed to have been received on the invoice date. Any subsequent disputes will not be accepted. All disputes relating to goods and delivery must be made by registered letter within two days of receiving the delivery, otherwise they will lapse.

  7. All undertakings will be considered as being made in Beernem and being executable there. Our deliveries are ex-works (INCOTERMS 1990), this being the location in Beernem, and will be deemed by use to have been delivered if the purchaser fails to take delivery of the goods after the delivery lead time has expired. The delivery lead time is provided by way of indication only and the vendor may in no way be required to pay compensation on account of the delivery lead time indicated expiring. The purchaser will remain bound by its undertakings. Only if the delivery lead time is exceeded by more than six months may cancellation ensue, albeit without any compensation being owed.

  8. We are only liable for clearly demonstrable failing in delivery, manufacture or materials. This liability lapses should the purchaser itself make modifications or repairs to the goods delivered or have them carried out by third parties and/or if the goods delivered are dealt with or maintained in an incorrect manner. The vendor will do its best to comply with the highest possible quality of service and delivery. The vendor can under no circumstances be held liable for any damage that may be caused as a result of the (even temporary and/or partial) failure of the hardware and software supplied by it, such as telephone systems, data networks and fixed or mobile devices (in the broadest sense of the term), that make communication possible and/or generate alarms. The term ‘damage’ is understood to mean both direct and indirect damage, such as physical or psychological damage, financial or commercial losses, loss of profit, increase in general overheads, disruptions to schedules, loss of expected profit, additional hardware investments, loss of customers or savings.

  9. It is pointed out to the purchaser that it is possible to take out customised insurance to cover these eventualities, which is something that the vendor strongly recommends. Nor may the vendor be held liable for the destruction and/or exchange of data or for any unlawful use that third parties may make of such data.

  10. The goods supplied remain the exclusive and total property of the vendor until such time as they have been paid for in full.

  11. Before placing the order, the joint contracting party acknowledges that it has been given a proper and useful explanation regarding the characteristics of the product or service, as well as the terms and conditions of order, sale and invoicing pertaining thereto. The product corresponds with its reasonable intended use, as expected by the joint contracting party.

  12. In the event of the party placing the order signing in his or her own name, as well as in the name of the company for which her or she is acting, both parties are jointly and severally bound to make payment of the full amount owed, as provided for in these terms and conditions.

  13. If the purchaser withdraws the order in full or in part, or if the purchaser fails to take delivery of the order placed, a fixed amount of compensation of 40% of the value of the order, without prejudice to the vendor’s ability to proceed with the forced purchase of the order. Any cancellation of the order must be notified by registered letter.